Proofdesk

Customer Risk Assessments

Bring structure and consistency to your customer risk assessments.

Design clear, structured assessments that reflect your firm’s risk appetite. With support for multiple templates, scoring ranges, and narrative input, your team can assess risk reliably and explain their reasoning.

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Build CRA templates that embody your approach to risk.

Custom Questions

Set questions and multiple-choice answers to reflect the scenarios you expect to encounter, guiding your team to consistent results.

Risk Mapping

Link each response to a risk level or weighted score. Proofdesk calculates the result, but leaves the final outcome to you.

Multiple Templates

Create different CRA templates for different scenarios, such as extended assessments for Introduced relationships.

Custom Fields

Add custom fields to capture anything that falls outside the core assessment, like additional risks or the reviewer’s final comments.


Apply your CRA template in a consistent, repeatable process.

Consistency at Scale

By using structured templates, firms can apply their risk appetite consistently across all customers regardless of who completes the CRA.

Real-Time Feedback

The CRA shows calculated outcomes as you go, giving immediate feedback to help your team understand the impact of each risk.

Narrative Comments

Each question can include space for comments, allowing team members to explain their thinking and provide valuable context.

Periodic Reviews

Previous answers are carried forward into a new version, making updates easier and preserving a clear history of changes.


Demonstrate your approach to risk with a clear audit trail

Every version is saved automatically, so you can show how each risk assessment was completed and how decisions have changed over time.

Remove subjectivity by defining your firm’s stance on risk

Structured questions and mapped answers ensure assessments are aligned to your policy, and not individual interpretation.

Save time during periodic reviews and approvals

By carrying forward previous answers and surfacing key information, Proofdesk makes reviews faster and easier for your team.

Next Steps

See how Proofdesk brings structure and clarity to customer risk assessments